Frequently Asked Questions

Yes, we do offer free shipping at The Gold Glam Pod! ✨We offer FREE shipping on all orders over £30+ 💛Shipping options and eligibility will be shown at checkout depending on your order value and location. We also run special free delivery promotions throughout the year, so keep an eye on our socials and website for updates 💛

Yes! We’re always looking for creators to join our affiliate team and earn commission through TikTok. To apply, emailinfo@thegoldglampod.co.uk

At The Gold Glam Pod, customer satisfaction is really important to us ✨

If there’s an issue with your order, please contact us as soon as possible and our team will be happy to help. Due to hygiene reasons, some beauty products and lashes may not be eligible for refunds or exchanges once opened or used.

If your item arrives damaged, faulty, or incorrect, please email us with your order details and photos so we can resolve this for you as quickly as possible 💛

For full details, please see our Refund Policy on our website.